When trying to import CSV file to my Accounts (just 200kb) I get this error,

[oualidos80]

Hi All,

When trying to import CSV file to my Accounts (just 200kb) I get this error,

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 51 bytes) in /mounted-storage/home94b/sub003/sc49510-LKHH/www/sugar/include/SugarEmailAddress/SugarEmailAddress.php on line 66

When I asked my hoster (servage.net) to increase my php memory they told me:

"You will need to create .htaccess file where you wish to increase the php memory limit. Please add the following code in .htaccess file:
php_value memory_limit 50M"

I did that but nothing changed.

I asked them about the location of the PHP.INI but they didnt instead they sent me this link http://c45.servage.net/phpinfo.php

System Linux node4.c45 2.6.17-1.2142_FC4smp #1 SMP Tue Jul 11 22:57:02 EDT 2006 i686
Sugar Version 5.1.0b (Build 4905)
Server API Apache 2.0 Handler
PHP Version 5.2.3

Thank you in advance

[ptemplin7]

The link they sent you to give you the specs of the php.ini. They are not going to let you touch the php.ini since it is on a shared server and a global file int he /etc/ directory.

Did you check your sugarcrm.log to see if you had any other errors? It looks like something had major issues and ran the memory up. You will need to look up the .htaccess set up and make sure ALL php limits were expanded. but I can tell you theat the 32mb is all you are going to get total.

If you break the file up do you also get the error? I would hope you are working the development server and not the production for this import until you can sort it out.

Best guess is break the file up and import in chucks,
Paris