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Thread: Where is Emails Module?

  1. #1
    rickster78 is offline Sugar Community Member
    Join Date
    Nov 2011
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    Unhappy Where is Emails Module?

    Sorry, I am a total newbie here and cannot get my emails properly configured. In some of the instructions I see that I am supposed to go to something called the "Emails Module" but I cannot find such a beast in my sugarcrm installation. And I cannot find anywhere where I can download and install such a module. Am I missing something here? What is this module and why cannot I find it in SugarCRM community edition?

    Also, I HAVE been able to send test emails when I configure the system to use my Gmail account. However, I don't want emails and email campaigns sent out to customers with this account. I would like my company email account to be used for this. But I have been unsuccessful doing this. The system says the emails have been sent however I have never received anything.

    Suggestions? Thanks

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Aug 2006
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    UK
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    Default Re: Where is Emails Module?

    The email module is available in the community edition, and should be accessible in the top menu, where all the other modules are, but if your finding hard to find go to 'admin', then 'Configure Grouped Modules' and put it somewhere easy to find and if all fails navigate to:-

    {your sugar instance URL } /index.php?module=Emails

  3. #3
    rickster78 is offline Sugar Community Member
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    Nov 2011
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    Default Re: Where is Emails Module?

    Great, thanks! I am gradually getting familiar with everything here and the program is looking very good.

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