Where to start?

[along]

I have inherited a box running sugar and need to backup the whole enchilada so it can be run from a different box. I have the root pass for the system, but no admin pass for sugar. I saw a thread on how to reset the sugar pass via mysql, but I don't even know the name of the database. I know nothing about sugar yet... Where should I start?

OK, now I can get in as admin but get the following error at the top of page:
Error: Could not connect to the Sugar Server. Please check please check your Proxy Settings value in the Configure Settings admin panel.

[longreach]

When you need to move your Sugar installation to another server, the best process is:

1. Zip up your complete installation directory, and move it to the new server (in a good location for the web server to access it)
2. Take an SQL dump of your MySQL database, and restore it on to the MySQL database on the new server
3. Edit the config.php file on your new server. It is in the root of your Sugar installation directory. You need to change the MySQL references in that file, for the database name, user name, and password. You also need to change the references to the site's url.

So entries such as:

* db_host_name
* db_user_name
* db_password
* db_name
* host_name
* site_url

all need to be edited in the config.php.

[along]

Thanks, first I would like to address the error above and be sure the install is working. Any suggestions?

...note...
this box is running asterisk. I can login as user maint, but the phpmyadmin will return an error:
phpMyAdmin tried to connect to the MySQL server, and the server rejected the connection. You should check the host, username and password in config.inc.php and make sure that they correspond to the information given by the administrator of the MySQL server.

I may have some discrepancy in passwords on this sytem. Any clues on which ones might need to be re-set?

[longreach]

Commonly means your server cannot see the Internet.

[along]

ok, both of the passwords are in agreement now...

I tried backing up to /home/sugarcrm but got an error... what is a good location for the backup that is writable by sugar?

Pardon my ignorance here, very new to sugar... I did now as you suggest and just dumped the sql. I will try loading it on the new machine..