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Thread: wierd email campaign error in log

  1. #1
    florenceit is offline Sugar Community Member
    Join Date
    Apr 2005
    Posts
    123

    Default wierd email campaign error in log

    This is in my sugarcrm log and a whole bunch of my campaign emails havent sent, they say "checked" with a send attempt of 1. trying to resend does nothing.
    any ideas if the below error is related? thank YOU!

    The following From address failed: (my valid send email address is here, which worked for most of the campaign)

    Wed Oct 10 10:30:28 2007,245 [8510] FATAL SugarCRM - Error acquiring lock for the emailman entry, skipping email delivery. lock status=0 Array
    (
    [date_entered] => 2007-10-10 13:56:17
    [date_modified] =>
    [user_id] => 1
    [id] => 4572
    [campaign_id] => 571a1645-0b0a-a6f7-8fad-4709253d416d
    [marketing_id] => f0a00a98-fe9f-08ba-8a8c-4709279c702a
    [list_id] => 5774dbbb-ed7d-74c3-11ad-452e3527696b
    [send_date_time] => 2007-10-07 11:00:00
    [modified_user_id] =>
    [in_queue] => 0
    [in_queue_date] =>
    [send_attempts] => 0
    [deleted] => 0
    [related_id] => a95168b2-165a-fc5a-c776-44c17690b8ed
    [related_type] => Leads
    )
    Florence I.T. - A community IT shop for Western MA, US

  2. #2
    florenceit is offline Sugar Community Member
    Join Date
    Apr 2005
    Posts
    123

    Default Re: wierd email campaign error in log

    i found this solution that worked!
    https://www.sugarcrm.com/forums/show...rocess+checked

    i am curious though: my emails are set to batch at 30

    there were 32 unsent marked as "check"
    i upped my batch to 40 and ran this script but 10 still didnt send, so had to rerun the script and send the rest.

    i would like to know what i should be doing to avoid this.

    if it helps i manually push out my mail queue by doing send now a bunch of times as i like to see them go out with my own eyes.
    i have used various numbers with my email provider and all well within their max limit of 500 at once (im usually in the 50 or less at a time range
    Florence I.T. - A community IT shop for Western MA, US

  3. #3
    amaltemara is offline Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Lightbulb Re: wierd email campaign error in log

    Also, ensure the php settings that the cron job is using has a max_execution_time set high enough... php may be killing the script. (Sometimes the command line php uses a different php.ini file than the web server...)

    http://www.sugarcrm.com/forums/showt...d=1#post179918

    Anthony Altemara

    http://sageserver.com

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