Word Plugin Templates broken 5.1 to 5.5.1 upgrade

[LegalPlans]

I am working on updating our sugar crm instance from 5.1.0b to 5.5.1. The upgrade went fine, but now when the users try to do a mail merge it fails. The word document is a blank page. I tried created a new word document and uploading the template and then running the mail merge on the new document and it works.

Any clue as to why the word documents made in 5.1.0b aren't working now that we've updated to 5.5.1?

Update:
When I view the cache/upload folder i noticed the filesize is 0 for the file that was created by the mail merge.

[rzhou]

What is your upgrade path from 5.1.0b to 5.5.1?

[LegalPlans]

Upgrade Path
SugarPro-Upgrade-5.1.0-to-5.2.0l
SugarPro-Upgrade-5.2.0-to-5.5.1

Where does sugar store the templates? I transfered the files over from production to a development environment. I wonder if the templates didn't get copied over.

[rzhou]

The template files are under the cache/upload directory, did you copy all the files for the instances over?

Upgrade Path
SugarPro-Upgrade-5.1.0-to-5.2.0l
SugarPro-Upgrade-5.2.0-to-5.5.1

Where does sugar store the templates? I transfered the files over from production to a development environment. I wonder if the templates didn't get copied over.

[LegalPlans]

I forgot to sudo as root and therefore some files didn't get transfered over.

Thanks for the help.