Workflow Bug - Email

[danweifis]

Hello, I am trying to send an automatic email alert, I am doing it through workflows in Account module.

The conditions works well, also the actions, but the alerts have problems.

When I select the recipient I use: "Recipient associated with the target module"

Then I select the following fields:

Email -----> Email
Name Field -------> Name
Type -------> To

After checking several times I could realize that the field (module) "Email" is not working, because I set the recipient as follows and works nicely:

Email -----> Login (in this field I add the email)
Name Field -------> Name
Type -------> To

If somebody can help me in order to solve this bug

Thanks

Daniel

[wynn]

This is a bug, thank you very much for reporting it.

When we create a new Account, the alert will not be sent.
When we edit the Account email, only the old email will recieve this alert.

I think this bug will be fixed in later release.

Hello, I am trying to send an automatic email alert, I am doing it through workflows in Account module.

The conditions works well, also the actions, but the alerts have problems.

When I select the recipient I use: "Recipient associated with the target module"

Then I select the following fields:

Email -----> Email
Name Field -------> Name
Type -------> To

After checking several times I could realize that the field (module) "Email" is not working, because I set the recipient as follows and works nicely:

Email -----> Login (in this field I add the email)
Name Field -------> Name
Type -------> To

If somebody can help me in order to solve this bug

Thanks

Daniel

[danweifis]

Hello Wynn, thank for your answer

Do you have any solution in order to fix it? I mean, if anyone has fixed this problem that could share the solution

Thanks

Daniel

[wynn]

The bug number for this issue is 26914, it will be solved in later release.
You can see the status of this bug at

http://www.sugarcrm.com/crm/?option=...e-494711c7d17e