workflow is not working in sugar

[kkalimulla]

I am not getting Alert in Workflow which is not working in sugarcrm 4.5 version. In this version the work flow was working fine.work flow module is not working for me in my sugar. I have set up some workflow. I have created some alerts also. for example when ever a new lead is created I need to get a mail through the workflow. I am able to get the options selecting the users in the alerts, but not the TO. In that drop down i am getting TO, CC, BCC. How do i fix this and make my work flow work and receive alerts. Is this is a bug in Professional 5.1 version?

Oerating System : Windows XP 2002 Pack
Sugar Version-- 5.1 l
Apache--2.2.8
PHP-5.2.0
MySql version--5.0.51b

Thanks and Regards
K.Kalimulla

[kwoitena]

If I'm understanding what you're saying, you can select your own name from the users list. The second list (TO, CC, BCC) is just how you're addressed in the email and should not need to change it if you're the only one. If its not sending emails out, you might also check the scheduler to make sure that you have a scheduled function for "processWorkflow," otherwise I don't think the email will send.