Hi,
I am trying to create a workflow that will send out an email to the assigned user when a new lead is created. I am aware that sugar does this by default but I have created a custom template and want to use this. The default email does not have enough information for our requirements.

I set up a work flow as follows

Name: lead notice new
Execution Occurs: When record saved
Status: Active
Target Module: Leads
Applies to: New Records Only
Processing Order: Alerts then Actions
Description: send out email when a new lead is created

Conditions
When the target module changes

Alerts
Send lead alert using a Custom Template: lead_alert_new

The workflow works but it send out 2 emails. Can anyone tell me why Im getting 2 emails from this workflow?

(if you count the default email from sugar I actually get 3 emails for each lead)

Anyone know how you can turn off the default notices without turning off the workflow alerts?

thanks