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Thread: XML Parsing "Not Available" - Install Issue

  1. #1
    olorinpc is offline Member
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    Default XML Parsing "Not Available" - Install Issue

    OS: Mandrivia 2006 Free
    SSV: 4.2.0 (Most current on site
    Apache version 2.0.54
    PHP version: 5.0.4
    MySQL Version: 4.1.12

    I have hit a snag on the install. I keep getting the error XML Parsing "Not Available" during the first step of the install. What could I be missing? I have searched the forums here and haven't seen any other people getting this issue, so I am assuming I am probably missing a simple setting.

    Thanks for any help!

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Kind of sounds like your install of PHP was compiled without XML enabled.

    Create an html page with the following in it and see if XML is enabled:

    <html>

    phpinfo()

    </html>
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
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    ______________________________________________

  3. #3
    Liam is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    I'm having the exact same problem!

    SSV 4.2.0
    Mandriva
    Apache 2.0.54
    PHP 5.0.4
    MySQL 4.1.12

    Anyone know the solution?

  4. #4
    Liam is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Mine shows:
    libxml
    libXML support active
    libXML Version 2.6.21
    libXML streams enabled


    Quote Originally Posted by Angel
    Kind of sounds like your install of PHP was compiled without XML enabled.

    Create an html page with the following in it and see if XML is enabled:

    <html>

    phpinfo()

    </html>

  5. #5
    olorinpc is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Mine just displays:

    phpinfo()


    So... mine is not part of the php install?

  6. #6
    Liam is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Try creating a file called info.php containing the following:

    <?php
    phpinfo();
    ?>

    Then access it with your browser and look for XML.

  7. #7
    olorinpc is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    That worked! Thanks. Here are the results:

    libxml
    libXML support active
    libXML Version 2.6.21
    libXML streams enabled

  8. #8
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Hi,

    Sorry for my mental lapse regarding the syntax on my previous post.

    Does the resulting page also have something similar to the following?

    xml
    XML Support active
    XML Namespace Support active
    EXPAT Version 1.95.6
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  9. #9
    Liam is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    No, that sutff isn't there.

    Quote Originally Posted by Angel
    Hi,

    Sorry for my mental lapse regarding the syntax on my previous post.

    Does the resulting page also have something similar to the following?

    xml
    XML Support active
    XML Namespace Support active
    EXPAT Version 1.95.6

  10. #10
    olorinpc is offline Member
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    Default Re: XML Parsing "Not Available" - Install Issue

    Here either.

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