Hi all,
I'm now trying to do a new installation of sugar crm and as aspected the sindrome of blank shows up again!

tailing the error.log I have these messages:


[client my.IP.address] PHP Fatal error: %v%v() [<a href='function.require'>function.require</a>]: Failed opening required 'include/utils/external_cache.php' (include_path='/usr/share/php5') in /var/www/web30/web/include/utils.php on line 32
[client my.IP.address] PHP Warning: %v%v() [<a href='function.%v'>function.%v</a>]: failed to open stream: No such file or directory in /var/www/web30/web/include/utils.php on line 32
[client my.IP.address] PHP Fatal error: %v%v() [<a href='function.require'>function.require</a>]: Failed opening required 'include/utils/external_cache.php' (include_path='/usr/share/php5') in /var/www/web30/web/include/utils.php on line 32


I have already chown the web folder for apache:
chown -R wwwrun:root /var/www/web30/web
and also i've changed the permission on the folders as descripted in the installtion instruction.

utils.php Line 32 is this:


require_once('include/utils/external_cache.php');

The external_cache.php is on the server.

..and these are my Apache Directives:

php_admin_flag magic_quotes_gpc on
php_admin_flag zlib.output_compression on
php_value upload_max_filesize 40M
php_value max_execution_time 60
php_value memory_limit 64M


Now when I try to open the website I have these characters in firefox:

‹���������˙˙���������

and using IE I have a download error popup

What's going on here?
Thanks!!