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Thread: zucker popup problem in IE

  1. #1
    mikesolomon is offline Sugar Community Member
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    Default zucker popup problem in IE

    I have set up sugar on a remote server & if I run a Zucker Query template or Listing template that outputs to a csv file then the popup opens & immediately closes

    It is not the popup blocker & if I run a Jasper Query template it opens with no issues

    Also if I run it in firefox it works

    On my local server an exact copy works fine in IE

    Any ideas why this would happen?
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

  2. #2
    mikesolomon is offline Sugar Community Member
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    Default Re: zucker popup problem in IE

    I tried by setting up another sugar instance on a different remote server and get the same problem but it works perfectly on my local servers
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

  3. #3
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: zucker popup problem in IE

    If you use IIS webserver with SSL this is a known problem of content expiration = now.

  4. #4
    mikesolomon is offline Sugar Community Member
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    Default Re: zucker popup problem in IE

    Quote Originally Posted by kuske View Post
    If you use IIS webserver with SSL this is a known problem of content expiration = now.
    All the servers I am using it on use Apache
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

  5. #5
    mikesolomon is offline Sugar Community Member
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    Default Re: zucker popup problem in IE

    To fix the issue I had to go into IE Internet Options

    Then go to security tab

    Then set custom settings for the Internet Zone & enable Automatic prompting for file downloads
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

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