Bounced & Suppressed message management

[enricoproducts]

Launched our first email campaign with success... but now I've got a set of Bounced and Suppressed addresses I'm trying to determine what to do with next. I had not configured any suppressed addresses or domains.

A couple assumptions:
1. Bounced emails are invalid addresses
2. Suppressed emails were most likely do to duplicates between my Leads and Accounts or within Leads themselves. (lack of quality duplicate management within Sugar is a whole other topic)

Besides manually contacting bounced email contacts to verify email address and checking each suppressed address for a duplicate, What is standard practice for dealing with these lists after the email campaign is complete?

[NickCaldwell]

Hi
If your running Microsoft windows, I suggest you to use Boogie Tools which handles the automations of your bounced email messages.

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