Hi everybody

I used to use previous release but without campaign module and everything was going well.

I'm using Sugar 5.2 CE since 1 month so I'm a beginner and I have some bugs with the marketing/campaign module. Please could you help me:

1. When I write and confirm a model e-mail, with text and picture and link, the buttom of the body mail is deleting. Why?? Is there a maximum amount of caracteres??? Is the problem coming from the pictures???

2. When I'm going to a campaign result, II can't "delete test recordings", as it's proposed. Why?? It's a problem beacause I can't analyze the return campaign.

As well:
When a contact/lead click on out put demand on an e-mail, is that normal that his request is not automatically trigged in his contact/lead sheet ?? (the option "Don't want receive e-mail")

What is the consequences of choosing the status "Exclude" and "target non-followed" for a target list??

What is the consequence of choosing the status "inactive" for a message (email marketing) in a campaign ? (Once I selected Inactive to not send the message (email marketing), but the mail was sending) Is that only to know the mail marketing not have to be programming to send?? Only information??

In a task, what is the difference between "Contact name" and "assigned to" ?? (when I only assigned the task, the recipient does not have this task in his task list).

Thanks a lot for your answers.

Christelle
Edit/Delete Message