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Thread: Call Center and Contact Center Technology

  1. #1
    vijaysharma is offline Junior Member
    Join Date
    Aug 2009

    Default Call Center and Contact Center Technology


    Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications.

    Drishti provides Contact Center Software & Enterprise Communications Solutions. The Company creates innovative Communications technologies for next-generation Enterprises, empowering them to dynamically manage their Business Processes. Drishti's customers enjoy significant benefits in terms of increase in efficiency levels, reduction in operational costs, flexibility to grow, consistent user experience and a demonstrable ROI.

    Drishti's innovative solutions are running successfully at hundreds of client locations across the globe. The Company has been awarded the NASSCOM Innovation Awards 2008, IP Contact Center Technology Awards 2008, Member's Choice Award 2008, and the BPONews Best Contact Center Solution 2007. Drishti is also among the Deloitte Fast 500 Company in APAC, and a Red Herring finalist.

    Our Products/Services:

    Predictive Dialer
    IVR System
    ACD System
    Voice Logger
    CRM Solutions
    Reporting Solutions
    Call Center Software
    Dacx Ameyo

    If you have any questions about any of the above technologies or are interested in setting up a contact center, please feel free to get in touch.

    Visit: drishti-soft dot com

  2. #2
    hackkira is offline Junior Member
    Join Date
    Aug 2009

    Default Re: Call Center and Contact Center Technology

    CRM Solutions improve customer relationships by automating & managing call center calls using Telescript. Predictive dialer and telemarketing software

    Predictive dialer

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