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Thread: Campaigns not viewed in Campaign list

  1. #1
    helencp is offline Member
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    Default Campaigns not viewed in Campaign list

    Hi

    I have set up 3 email campaigns - but they are not showing up in the campaigns list on campaigns home when I click on the campaign tab

    This is really problematically as I can not go back to the campaign unless it is still in my last viewed

    Any help greatly appreciated and I am being to pull my hair out!

    Thanks

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Campaigns not viewed in Campaign list

    Quote Originally Posted by helencp
    Hi

    I have set up 3 email campaigns - but they are not showing up in the campaigns list on campaigns home when I click on the campaign tab

    This is really problematically as I can not go back to the campaign unless it is still in my last viewed

    Any help greatly appreciated and I am being to pull my hair out!

    Thanks
    Hi, Helen.
    Make sure the campaigns are in the campaigns table.
    Click in the Clear button on Campaign ListView to make sure there is no filter restricting the existing campaigns.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    helencp is offline Member
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    Default Re: Campaigns not viewed in Campaign list

    Hi
    Thanks for the response

    Have clicked clear , but not sure who to add a campaign to the campaign table - not sure what this is.

    Any other ideas?

    Thanks

    Helen

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Campaigns not viewed in Campaign list

    Hi, Helen

    Do you have access to the phpMyAdmin?
    If yes then you can access the campaigns table and look for your campaigns records.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    helencp is offline Member
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    Default Re: Campaigns not viewed in Campaign list

    No I am just a user not the administrator

    But I think I should be able to see a campaign if i create one - yes?

  6. #6
    bradym80 is offline Sugar Community Member
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    Default Re: Campaigns not viewed in Campaign list

    I am having the same problem. I will create a campaign but it will not show up in my list of campaigns.

  7. #7
    bradym80 is offline Sugar Community Member
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    Default Re: Campaigns not viewed in Campaign list

    I repaired the campaign module in admin>repair.

    The database repair failed but everything else worked, now it is fixed.

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