sugarcrm version: 5.0.0e ( 3276)
we have problems with email campaigns where an email target receives the email in unreadable format for umlauts and special characters. If the receiver name, the subject and the text body contain umlauts/special chars the email gets wrong coded,
e.g.
the campaign subject is:"Sonderzeichen Test öäüÖÄÜß!?()"
to display it in the right way the email client should receive:"Sonderzeichen Test =?ISO-8859-15?Q?=F6=E4=FC=D6=C4=DC=DF!=3F=28=29?=="
actually it receives: "=?ISO-8859-15?B?U29uZGVyemVpY2hlbiBUZXN0IMO2w6TDvMOWw4TDnMOfI T8oKQ==?="
which is converted unreadable from the email client.
This behaviour is independent of the email client, i get the same results with lotus notes, thunderbird and also a web-mailer.
Obviously the email is generated in a wrong way on the sugarcrm server. I tried this with 2 targets in the campaign which have the same email address and the same configuration. The first entry in the contact list gets the correct encoding the second gets garbage.
If i change the order in the contact list the first entry gets the correct email.
I also see the difference in the emails->email list.

Please help,

Christoph