Is it possible to create an email in SugarCRM that uses conditional statements?
My purpose is, our leads have a variety of different information, some may have information in a field while others are blank. I want to dynamically insert the information into the email for the records that HAVE the information and insert a generic message for those that don't contain the information.
Ex.
Record:
Name: John
Interested in: Laptops
Record: Sally
Interested in: BLANK
For John, I would want "Hi John, I noticed you're interested in laptops".
For Sally, I would want "Hi Sally, I noticed you're interested in our products".


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