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Thread: Emails stuck in Email Queue

  1. #1
    Tilnatis is offline Junior Member
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    Jan 2011
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    Default Emails stuck in Email Queue

    Hello, i'm new sugar so i have problem with emails campaign. I think i did everything correct becouse i can send email manualy, but why emails does not going out automatically?
    My scheduler:


    My Email Queue:


    So 11:55 was 5 minutes ago but emails is still in email queue. Why?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
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    Los Angeles
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    5,205

    Default Re: Emails stuck in Email Queue

    Did you setup cron/windows scheduler to poll the sugar scheduler?

    See this post from my blog for more info on the distinction:
    http://cheleguanaco.blogspot.com/200...explained.html
    Regards,

    Angel Magaņa
    Technical Solutions Architect
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

  3. #3
    Tilnatis is offline Junior Member
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    Default Re: Emails stuck in Email Queue

    Almost code in crontab file was not correct. Thanks

  4. #4
    quincarroll is offline Member
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    Apr 2010
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    Default Re: Emails stuck in Email Queue

    Have a look at this thread... http://www.sugarcrm.com/forums/showthread.php?t=7952

    It helped me with the exact same problem.

  5. #5
    imuo Guest

    Default Re: Emails stuck in Email Queue

    Hello

    I recently had the same issue : for info this was due to mail sent to targets with empty email addresses which had seemed to corrupt the sending of all messages
    Hope this helps

    Regards

  6. #6
    noisygecko is offline Junior Member
    Join Date
    Aug 2010
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    Default Re: Emails stuck in Email Queue

    How did you identify this as your problem and how did you solve it? I have a campaign where 21 of the messages are in the queue and I can't figure out why or how to send them. I don't see any errors in the logs and it just says 2 attempts have been made.

    Quote Originally Posted by imuo View Post
    Hello

    I recently had the same issue : for info this was due to mail sent to targets with empty email addresses which had seemed to corrupt the sending of all messages
    Hope this helps

    Regards

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