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Thread: How does Sugar Know who viewed e-mails?

  1. #1
    jcerequas is offline Sugar Community Member
    Join Date
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    Question How does Sugar Know who viewed e-mails?

    What logic does Sugar use to know which campaign e-mails have been opened/viewed?

    Does it imbed a tiny image file like other comapanies e-mail campaign web sites?

    Something else?

    Thanks
    Jennifer C

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: How does Sugar Know who viewed e-mails?

    It is the tiny image scenario.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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