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Thread: Personalize emails

  1. #1
    Supermu is offline Junior Member
    Join Date
    Jan 2009
    Posts
    2

    Default Personalize emails

    I want to send an email to many contacts. it should appear to the receiver as if I only sent it to him/her,

    to field: abc@xyz.com
    from field: jespmark@etc.com
    body: dear first_name <--------------- this is the bit I cannot get to work
    blah blah

    is that possible? I've tried templates, but the received email has all the recipients in the to field, and the "dear name" I cannot for the life of me figure out how to do.... Someone suggest $contact_name, but sadly all emails have the first contact name in the list of recipients.

    I've looked at Mail merge. This does not appear to be what I want...

    Someone please please please help me.... I need this functionality so badly, and I have spent days trying to figure it out.

    TIA
    Jesper

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Personalize emails

    Hi Jesper,

    when you use the email templates, it only populates the variable with the first person's information. Everyone else essentially gets a copy. To have the variables each populate for each individual Lead/Contact, you will need to use the campaigns module.

    You can look at the Marketing tab of Sugar University for information on how to set up the campaign.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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