Removing embedded URL from email

[CharlieArmor]

A number of our customers have reported not receiving campaign emails we've generated from within Sugar 4.5.0f

A little investigation has suggested one of the main reasons for this is the embedded URL used to link to our "Opt-Out" page.

Several spam filters tend to consider any HTML email that hides the target URL from the user to be spam.

We want to continue to offer an "opt-out" but would like to display the raw URL at the bottom of the email rather than embedding it in the HTML, hopefully this will mean fewer emails being tagged as spam.

Does anyone know if this is possible?

Thank you for any help


Charlie Armor

[CharlieArmor]

After a lot of experimenting the solution was very straightforward and logical, posted here in case anyone else wants to do the same.

The approach used below seems to work on Sugar Version 4.5.0h

- First created an email template that includes the correct link to your instance of removeme.php,

- Go into email template you are using for the mailshot and edit it.

- In the email toolbar click on "Source" to show the HTML

- Edit the link so that it looks like this:

<p><a href="{Email Opt Out}">{Email Opt Out}</a></p>

-- Save the template

The removeme.php URL will now be displayed in the outgoing messages, hopefully with the result that less of them will be tagged as spam by the recipient's spam filters.