Our company use SugarCRM to deal with +1M contacts and we love it. However we think it's not the best solution to manage our email campaigns so that's why we use it combined to PHPList.
We have developed our OWN INTERFACE.
- Create lists in PHPList from tag words placed in the "Description" field in SugarCRM
- Plan calls in SugarCRM (in Activities) for emails with links clicked more than X times
- Add notes with the messages sent to each contact / lead in SugarCRM
- Update of opt-outs in SugarCRM
- Update of invalid emails (bounced more than X times) in SugarCRM
- Highlights duplicate email addresses in SugarCRM
- Mass update : add a note to all contacts with a specific tag
This software is not very user friendly yet as it has been developed gradually by our team for their sole usage. However we are thinking of releasing a commercial version of this tool if there is demand.
Please let us know your feedback. And additional features you would like. Would you be interested ?