Tracker URL massige confusion :(

[drfpoulin]

Hi,

I am trying to test e-mail campains.

SO far it all works fine except I can't figure out how to embed UTL for the tracking to take place

1)I have created a tacker URL and gave it a name

2)I have then created a e-mail template in which I have placed both the url + a text with a hyper link to the URL

I don't see any of my test on the campain status report.


I am confused as hell.

When I place a URL in a e-mail template, should I put it between these two tags?

TRACKER_URL_START and TRACKER_URL_END

Where do I read logs concerning those followed links?

Will I find them in the lead information?

[andydreisch]

drfpoulin, have you looked at our online documentation? Trackers, etc., are explained there.

Andy

[drfpoulin]

drfpoulin, have you looked at our online documentation? Trackers, etc., are explained there.

Andy

I have read all of the documenta tion and I can fill out the form.

However, Here is a more specific question.

Once I have configured a tracker URL, does manually adding the link ot a campain e-mail template cause the system to track clicks to that link?

How do I know which one of my tragets has clicked on the link?à

Thanks for your reply

[lopes80andre]

I'm with the same problem. Do you have found solution?

Best Regards, André.

[arffup]

Hi.

Ok, you have the tracker and the template.

mmmmmm. Now I'm answering I discovered some wrong.

Well. You create a campaign and have three subpanels: traget list, URL tracker and email marketing.

Add a target list and URL tracker by this means. Now create an email marketing, you have a field "email template" with a combo and a create label. press create. You have a similar screen to one you watch when use "create email template" (but not the same)
If you follow the steps you must have in the mail "headers" the next :
"insert tracker track 1: http://youraddress.com {track 1}" and a button " insert URL reference"
When you press insert reference, in yoour message appears a blue link "default text link" (or some like this) and you can change this text with " visit_my_page" or your prefered message.

If you try to modify the template accesing via shortcuts, you cannot modify the tracker info (extrange) but if you enter by email marketing -> tamplate -> modify you can.

Now You must have not any problem and the tracker tells you who has visited the link and how many times.

Good luck

[Norogo]

I have the problem with tracker url I did all the steps.

Please Help me.

I need what this module work good.

I am sorry with my english.


Norogo

[matthewboh]

I'm running 5.0.0e and I've sent out emails multiple times before this upload, but I'm having problems with this version.

Basically what's happening is that the editor overrides the link. For example, you have a Campaign Tracker called July, so you want to insert

[July}

as your link. However, the editor will only save it as

http://mysite/mySugarInstallFolder/{July}

so that when I send the email, the link looks like

http://mysite/mySugarInstallFolder/http://mysite/mySugarInstallFolder/campaign_trackerv2.php?track=52e3417f-f6ed-8940-e907-4873c3773ebb&identifier=4e1f956e-912e-f7bf-f9c0-4873caa70ba8

How can I fix this?

Answered my own question - You have to change the defaults for TinyMCE - that's located in the include folder. Just use an editor to change SugarTinyMCE.php and change

'relative_urlsl' => false

to

'convert_urls' => false

Then clear your cache in your browser and it'll be good to go

[Norogo]

I'm running 5.0.0e and I've sent out emails multiple times before this upload, but I'm having problems with this version.

Basically what's happening is that the editor overrides the link. For example, you have a Campaign Tracker called July, so you want to insert

[July}

as your link. However, the editor will only save it as

http://mysite/mySugarInstallFolder/{July}

so that when I send the email, the link looks like

http://mysite/mySugarInstallFolder/http://mysite/mySugarInstallFolder/campaign_trackerv2.php?track=52e3417f-f6ed-8940-e907-4873c3773ebb&identifier=4e1f956e-912e-f7bf-f9c0-4873caa70ba8

How can I fix this?

Answered my own question - You have to change the defaults for TinyMCE - that's located in the include folder. Just use an editor to change SugarTinyMCE.php and change

'relative_urlsl' => false

to

'convert_urls' => false

Then clear your cache in your browser and it'll be good to go

Hi, I did the preview, I found the file but I did not find the code...you recomended me installled other version (sugar 5.e)?...t

this is code the mail template:

<p>&nbsp;</p><p>Hola $contact_name</p><p>&nbsp;</p><p><a href="{sucromiles}">sucromiles</a></p>

The tracker url what I insert is : http;//www.sucromiles.com.co

But when I send the campaing (newsletter), I do clic so appear the follow http://localhost/sugar/campaign_trac...6-48769b8d7586

I do not what do...

Help with this, I hope

Thank you very much.

Norogo

[whallify]

for those of you on 5.2 (and not 5.0), the recommendation here does not work.

Check out the following thread for the answer

http://www.sugarcrm.com/forums/showthread.php?p=147324

[williamparkar]

I'm with the same problem. Do you have found solution?

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