Couple of problems...

[EMKaika]

I have the following problems:
- no inbound emails come in
- schedule meeting/calls does not work
- question: why cant i send an email attachment from my SugarCRM documents?

Inbound Emails:
All the correct inforamtion has been set up in the Inbound Email setting. I ran a 'Test Settings' and it said it found the following usable folders: INBOX

I went to the email tab, selected inbox but it continues to say no new mail (there is new mail)

According to my IT team, the correct extensions for php_imap.dll are installed...

Schedule Meeting/Calls:
My account is set up as an administrator. And yes, all the permissions are enabled:
Access/Delete/Edit/Export/Import/List/View are 'ALL' and 'ENABLED'


Hope some one can help me with the email part soon because i am getting tired of cut and pasting all my client's responses.

Thanks!!

[EMKaika]

If anyone has any ideas how to help, wake me up....
- Rip Van Winkle

[kbrill]

I have the following problems:
- no inbound emails come in

do you have the cron job scheduled and running?

- schedule meeting/calls does not work
- question: why cant i send an email attachment from my SugarCRM documents?

"does not work".... does it give you an error? Does it cry for world peace? Does it reboot your computer? Does it put you to sleep?

Did you read the manual to find out if you were working it correctly? It's not the most intuitive part of the program.