Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16

Thread: Importing Cases/Tickets

  1. #11
    sidh211 is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    126

    Default Re: Importing Cases/Tickets

    I am also facing the same problem. Pls help...

    Sid

  2. #12
    barrybert is offline Senior Member
    Join Date
    May 2010
    Posts
    74

    Default Re: Importing Cases/Tickets

    I'll look into it and see what it would require for our effort.



  3. #13
    asdcoupons is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default Re: Importing Cases/Tickets

    I have gotten confirmation from my Sales Rep at Sugar that there is no Import feature for Cases which seems very strange to me. I know how to import them, but the features seems very absent from the product.

    Coupon Codes | Promo Codes | Free Shipping Coupons

  4. #14
    rustyspark Guest

    Red face Re: Importing Cases/Tickets

    Thanks for this reply. This may prove helpful. We were looking at Sugar CRM CE to supplement/replace our in house CRM application, but are considering it for help desk as well so a case import becomes really relevant.

  5. #15
    mrmattmann Guest

    Default Re: Importing Cases/Tickets

    I'm not trying to take this thread over but I can't seem to find the place to create a new thread. I am trying to Import/Update Cases in Sugar Profession 6.5.0 and keep getting this error message:

    WARNING: [2] mysqli_real_escape_string() expects parameter 2 to be string, object given on line 250 in file /var/www/html/include/database/MysqliManager.php

    Any help would be appreciated.

    Thanks,
    Matthew

  6. #16
    rustyspark Guest

    Default Re: Importing Cases/Tickets

    Hi mrmattmann

    I am new too, so I hope someone can help you out. If you go to the top level of the forum, then drill into a topic such as "General Discussions" there is a "post new thread" at the top. Try the link below.
    General Discussion

Page 2 of 2 FirstFirst 12

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •