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Thread: Inbound Email Error

  1. #1
    madeinit is offline Member
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    Question Inbound Email Error

    Hello, I tried to add an email (pop3) and sugar told me :
    Notice: Undefined index: SERVER_SIGNATURE in D:\inetpub\webs\Sugarcrm\include\utils.php on line 2154

    In outbound is perfect, but I don't know this error.

    Thank you

  2. #2
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Inbound Email Error

    Quote Originally Posted by madeinit
    Hello, I tried to add an email (pop3) and sugar told me :
    Notice: Undefined index: SERVER_SIGNATURE in D:\inetpub\webs\Sugarcrm\include\utils.php on line 2154

    In outbound is perfect, but I don't know this error.

    Thank you
    Could you be a bit more specifc with the circumstances around this error? I need to know what your settings for your Mailbox are, particularly whether you checked "Validate Certificate".

    Thanks!

  3. #3
    madeinit is offline Member
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    Default Re: Inbound Email Error

    Hello, this error is immediatly at "monitor new mailbox" :

    IMAP Warning
    Warnings: This system does not have the IMAP c-client libraries enabled/compiled into the PHP module (--with-imap=/path/to/imap_c-client_library). Please contact your administrator to resolve this issue.


    Notice: Undefined index: SERVER_SIGNATURE in D:\inetpub\webs\Sugarcrm\include\utils.php on line 2154

    Notice: Undefined index: SERVER_SIGNATURE in D:\inetpub\webs\Sugarcrm\include\utils.php on line 2154

    Inbound Email Setup:

    ... and more.
    I can add the email and it goes to the list, I can send with that account so, I can't receive.
    I tried with and without "validate" and more, is the same.

    I have Win 2000, mysql 4.1, php 4.1

    All the other part of sugar goes , slowly, but well

    Thank you (see the attach)
    Attached Images Attached Images  
    Last edited by madeinit; 2005-12-28 at 09:21 PM.

  4. #4
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Inbound Email Error

    Hi madeinit,

    The "SERVER_SIGNATURE" error is probably the lesser of your problems currently. The warning message you see about the IMAP libraries is far more important.

    If you have full access to your host, try downloading XAMPP and installing your Sugar instance on that stack - it has everything you need to get going. You can get it from apachefriends.org.

  5. #5
    madeinit is offline Member
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    Default Re: Inbound Email Error

    Thank you, I am trying to do it.
    So, It will install APACHE, is it really necessary? I have IIS installed, it is not enaugh?

  6. #6
    madeinit is offline Member
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    Question Re: Inbound Email Error

    Quote Originally Posted by madeinit
    Thank you, I am trying to do it.
    So, It will install APACHE, is it really necessary? I have IIS installed, it is not enaugh?
    Hello, I tried.
    Nothing changed... my system is :
    Win 2000
    IIS5
    PhP 4
    Mysql 4

    Thank you

  7. #7
    dhodge is offline Junior Member
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    Default Re: Inbound Email Error

    I am having the same problem with this error message:

    This system does not have the IMAP c-client libraries enabled/compiled into the PHP module (--with-imap=/path/to/imap_c-client_library). Please contact your administrator to resolve this issue.

  8. #8
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Inbound Email Error

    Hi guys,

    Please take a look at the FAQs I wrote in the Help forums. This may answer a few questions for you right away.

    When you post about your problems, please include:
    OS:
    Webserver:
    PHP version:
    How PHP was installed:

  9. #9
    ravindram is offline Sugar Community Member
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    Default Re: Inbound Email Error

    Hi,
    If you are getting this error this warning taht means in your PHP you are enabled the php_imp.dll in Dynamic Extensions. Look into Php.ini file modify it. Before doing it cross check that you are having the php_imap.dll in your php extensions folder.

    IMAP Warning
    Warnings: This system does not have the IMAP c-client libraries enabled/compiled into the PHP module (--with-imap=/path/to/imap_c-client_library). Please contact your administrator to resolve this issue.
    Ravindra Babu M
    Project Manager
    mLogica Computech India

  10. #10
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Inbound Email Error

    Thanks ravindram,

    That is exactly what they needed to get their installs working.

    Also, while you're at it, uncomment (remove the ";") from the php_curl.dll.

    This will facilitate the process.

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