Hello,
We have a created an integration of Bomgar and SugarCRM. The video of this integration can be seen at http://www.youtube.com/user/Opensour.../1/ppuO4NcTZ0Q.
Bomgar is a leading remote support tool. For more information regarding this integration please email us at sales@bistasolutions.com.

Thanks,
Shahid
408 649 5362
shahid.bandarkar@BistaSolutions.com