SugarWireless doesn't work.

[marco.disco]

Hi,
I have this situation:

Linux centos 4.4
php-5.1.6-3.el4s1.8
Sugar ENT 5.0.0b
SugarWireless-5.0.0

after unzip SugarWireless modified 'sugarurl' in wireless/config.php with http://mysugar/soap.php and saved.

when I try http://mysugar/wireless this is result:

SugarCRM Server Unavailable.
Please check the sugarurl in the config.php file.
sugarurl should be set to http://(path to sugarcrm)/soap.php

If I try http://mysugar/soap.php at the browser the right page loaded

any changed doesn't any effect


Any suggestions?

Marco

[malcolmh]

Hi,

Did you install the wireless component in a separate directory to your Sugar Instance e.g. /mysugarwireless?

Then you point Sugar Wireless at your SugarCRM system http://mysugar/soap.php


This should work, see our demo on our website

[marco.disco]

Hi,
thanks for reply

yes I read http://www.sugarcrm.com/wiki/index.p..._SugarWireless
and I have done all steps but don't work

this is extract from list of sugar folder on my server:

....
drwxrwx---   23 apache apache     4096 Feb 11 20:44 themes
-rw-r--r--    1 apache apache 12274942 Feb 18 15:01 upgradeWizard.log
-rwxrwx---    1 apache apache     3679 Feb 12 09:58 vCard.php
-rwxrwx---    1 apache apache     4168 Feb 12 09:58 vcal_server.php
drwxr-xr-x    5 apache apache     4096 Feb 18 13:31 wireless
[root@office]:sugarcrm # ll wireless/
total 56
-rw-r--r--  1 apache apache 30528 Dec 12 01:17 LICENSE.txt
-rw-r--r--  1 apache apache  2091 Feb 18 13:31 config.php
drwxr-xr-x  9 apache apache  4096 Dec 12 20:50 core
drwxr-xr-x  4 apache apache  4096 Dec 12 20:50 include
-rw-r--r--  1 apache apache  5724 Mar 24  2006 index.php
drwxr-xr-x  2 apache apache  4096 Dec 12 20:50 soap
[root@office]:sugarcrm #

an this extract of config.php:

$swconfig = array(
'sugarurl'=> 'http://crm.triweb.it/soap.php',
'max_results'=>8,
//change to true and fill in proxy port to go through a proxy
'use_proxy'=>false,
'proxy_host'=>'',
'proxy_port'=>'80',
//leave blank if not using authentication
'proxy_username'=>'',
'proxy_password'=>'',
'use_ldap'=>1,
'ldap_key'=>'LDAP_KEY',

you can try in your browser this url http://crm.triweb.it/soap.php

Marco

[marco.disco]

I have solved the problem, the server does not properly executed reverse lookup.

added a row in /etc/hosts:
127.0.0.1 mysugar.sample




Marco

[susiewilliams]

Thank you for posting a follow up! Glad to hear it's working for you now.