Costly, time consuming and overcoming opposition to implementing change from within the business are some of the disadvantages of ISO 9001. There are also benefits of having a certificate and it outweighs the disadvantages. Here are some of the benefits of having an ISO certificate:
1. Increased Efficiency - Companies going through ISO 9001:2000 QMS certification learns how to maximize their efficiency and their product quality. Once certified for QMS, making training, transitions, and trouble-shooting would be easier since the processes are established and guidelines in place.
2. Increased Revenue - Companies that are ISO QMS certified are expected to experience increase productivity and improved financial performance when compared to other companies that are not certified.
3. Employee Morale - Certified companies defines employers roles and responsibilities, accountability of management, established training systems and a clear picture of how their roles affect quality and the overall success of the company, contributing to a more satisfied and motivated staffs.
4. International Recognition - The International Organization for Standardization (ISO) is recognized worldwide as the authority on quality management.
5. Factual Approach to Decision Making - The ISO 9001:2000 QMS standard sets out clear instructions for audits and process reviews that facilitate information gathering and decision making based on the data.
6. Supplier Relationships - Mutually beneficial supplier relationships are one of the key attractions to ISO certification. Following the processes for documentation and testing ensure quality raw materials go into your production system. The process also requires thorough evaluation of new suppliers before a change is made and/or consistency with respect to how and where orders are placed.
7. Documentation - The ISO QMS standard requires documentation of all processes and any changes, errors and discrepancies. This ensures consistency throughout production and accountability of all staff. This also guarantees traceable records are available in case of non-compliant products or raw materials.
8. Consistency - One of the foundations of ISO; All processes from research and development, to production, to shipping, are defined, outlined and documented, minimizing room for error. Even the process of making changes to a process is documented, ensuring that changes are well planned and implemented in the best possible way to maximize efficiency. Recommendations in the biotech industry to use XML authoring or similar software formatting for data collection, reports, and product labelling, minimizes the risk of obsolete documents/labels being mistakenly used.
9. Customer Satifaction - Client confidence is gained because of the universal acceptance of the ISO standards. Customer satisfaction is ensured because of the benefits of ISO 9001:2000 QMS to company efficiency, consistency and dedication to quality service.
10. Improvement Processes - The ISO 9001:2000 QMS outlines audit processes, management review and improvement processes based on collected data. Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to ensure the best decisions are made for your company.
Obtaining ISO certification might appear to be a confusing process at first, but it's not as bad as it seems. If your company is a small one, you might not have the resources to hire a consultant, but any company can get an ISO certification. It would probably take you 6 months to 2 years.


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