Bug Tracker In Portal

[rhavlick]

Hello,

We are exploring some of the different parts to what the Sugar Portal can do. I know the 4.5.1 release will have some new ehancements, just wondering though if anyone knows if the portal can be more customized. We like how the actual SugarCRM.com site is setup and the support portal allows for entering of cases, and bugs as well as letting the customer sign up for use with the portal. Also does anyone know the release date for the 4.5.1 release?

Thanks in advance

[manoj]

Hello,

We are exploring some of the different parts to what the Sugar Portal can do. I know the 4.5.1 release will have some new ehancements, just wondering though if anyone knows if the portal can be more customized. We like how the actual SugarCRM.com site is setup and the support portal allows for entering of cases, and bugs as well as letting the customer sign up for use with the portal. Also does anyone know the release date for the 4.5.1 release?

Thanks in advance

Hi,

The ETA for SugarPortal is Mid Feb 2007. SugarPortal proivides some out of the box use cases as mentioned in the forum here .

The Portal UI is connected to the Studio and hence you can customize the UI using Studio. If you are looking for adding more features like Bug tracker etc , you will have to customize it and this is possible to do as Portal is a self sustaining framework.

Thanks
Manoj

[rhavlick]

Great - can't wait to see it, thanks.

[kenlohwh]

Hello,

We are exploring some of the different parts to what the Sugar Portal can do. I know the 4.5.1 release will have some new ehancements, just wondering though if anyone knows if the portal can be more customized. We like how the actual SugarCRM.com site is setup and the support portal allows for entering of cases, and bugs as well as letting the customer sign up for use with the portal. Also does anyone know the release date for the 4.5.1 release?

Thanks in advance

I second the above feature as it would definitely be a very useful feature to allow clients to report bugs, like other support ticket application.

A customer could start reporting a bug either by entering their email address, or by registering for a new bug-reporting account. Using these info, they can relogin to update themselves witht the status of the bug. However, this feature is not currently available unfortunately.

If there is any plan to include such feature, please do let me know.

Thanks,
Ken

[newmember]

Hi,

The ETA for SugarPortal is Mid Feb 2007. SugarPortal proivides some out of the box use cases as mentioned in the forum here .

The Portal UI is connected to the Studio and hence you can customize the UI using Studio. If you are looking for adding more features like Bug tracker etc , you will have to customize it and this is possible to do as Portal is a self sustaining framework.

Thanks
Manoj

Has this been released or delayed? Is there a current status please?
Will this replace the Mambo interface in functions?

Cheers

[newmember]

Nudge, just to get this back up on the list.

[longreach]

It was released - not available for Sugar OS - but available as an extra cost option for Sugar Pro - and I believe perhaps now standard with Sugar Enterprise.