Results 1 to 5 of 5

Thread: customer portal for Community edition, does it exist?

  1. #1
    simonetravaglini is offline Junior Member
    Join Date
    Oct 2011
    Posts
    2

    Default customer portal for Community edition, does it exist?

    Hi,
    anyone know something about a customer portal for community edition? I only found it for enterprise ed. Some suggestion?

    Simone

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
    Location
    Germany
    Posts
    1,539

    Default Re: customer portal for Community edition, does it exist?

    SugarCRM CE itself does not contain a customer portal. You could create a portal fitting your needs using the SOAP/REST API or have a look into google. I know that there are companies offering a portal for Sugar, maybe they have what you need.
    Last edited by sts; 2011-10-26 at 07:57 AM.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.com
    http://www.devoteam.de

  3. #3
    Chris_C's Avatar
    Chris_C is offline Sugar Community Member
    Join Date
    Jun 2011
    Location
    Connecticut
    Posts
    296

    Default Re: customer portal for Community edition, does it exist?

    Quote Originally Posted by simonetravaglini View Post
    Hi,
    anyone know something about a customer portal for community edition? I only found it for enterprise ed. Some suggestion?

    Simone
    1) The Community Edition includes a feature to "automatically assign case number to incoming customer support emails". You assign these case-numbered emails to a "shared/group inbox". Individual users can go into this inbox, claim an email, and answer the customer's support questions. This is sort of like a support portal - but it's through email.

    2) There are 2 more full-blown free customer portal add-ons - offered by Lampada and Sales Agility.

    The Lampada portal is made to work with Sugar Pro, and must be modified to work on Sugar CE - ( Sugar has an agreement with Lampada so that Lampada won't directly offer the portal for free for the Sugar CE users ) - you have to go through the small trouble of modifying the code to not depend on the Sugar Pro-only "Team" feature.

    Similar for the Sales Agility free portal -I just spoke with them last week, they offer the Sales Agility portal as a one-time paid service job to modify (likely to remove references to the Pro-only "Teams" feature) and install their free portal on your Sugar CE.

  4. #4
    Lunevsky Dmitry Guest

    Default Re: customer portal for Community edition, does it exist?

    in Community Edition you can create web-form and put it on website.
    And sync beetwen site and lead (module).

    or with developers'help make another connection.

    For example, we made integration with internet-shop, register for seminars form and so on.

    You can contacts:
    email: info@kub3.ru
    skype: kub3.ru

  5. #5
    davidboris's Avatar
    davidboris is offline Sugar Community Member
    Join Date
    May 2010
    Posts
    1,525

    Default Re: customer portal for Community edition, does it exist?

    Hello,

    A flexible, modern customer portal that is perfect for support, lead generation, or other purposes. Within minutes, have a customized portal for your company that easily integrates and works with SugarCRM. With unlimited concurrent portal users you can decrease operating costs while improving your customers' overall experience. They will love the flexibility of being able to use any device thanks to a clean, fast, and responsive design.

    Feature List

    • Multi-language support (For community edition: Installed language support.)
    • Update own profile
    • Change language preference
    • Manage newsletter subscriptions
    • Manage cases
    • Manage bugs
    • Manage leads
    • Request a call
    • Schedule a meeting
    • Easily find anything with the global search
    • Seamless bi-directional integration
    • Fast page load
    • Works on all major devices
    • Unlimited portal users



    Available for SugarCRM version greater than 6.5 for Community (CE), Professional, Corporate, Enterprise and Ultimate Editions.

    Have a look SugarCRM responsive customer support portal | Urdhva Tech Pvt.Ltd.
    Web : http://www.urdhva-tech.com
    Twitter : @urdhvatech
    Email : contact@urdhva-tech.com
    Blog : Urdhva-Tech
    Skype : urdhvatech

    Our Premium Projects for SugarCRM:
    Premium theme for SugarCRM CE (Community Edition 6.5+ with 4 combinations, Black + Orange/Red/Green/Blue, bootstrap3 based)
    Duplicate detector to avoid duplicate data entry.
    Customer Self Service Portal for All Flavours.
    tagMe A complete tag management for SugarCRM.
    Meeting Map Reminder Meeting reminder with Gmap in Email

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. customer portal for Community edition?
    By simonetravaglini in forum Web Self Service Portal
    Replies: 1
    Last Post: 2011-10-26, 08:56 AM
  2. Customer Access to Customer Portal
    By historicslunk in forum Help
    Replies: 4
    Last Post: 2010-06-05, 06:51 PM
  3. Community Edition vs Enterprise Edition
    By axyd in forum General Discussion
    Replies: 1
    Last Post: 2009-05-12, 04:57 PM
  4. Replies: 1
    Last Post: 2009-05-11, 05:38 PM
  5. Howto upgrade from community edition 4.5.1e to professional edition 5.0.0e?
    By sondrup in forum Installation and Upgrade Help
    Replies: 4
    Last Post: 2008-10-22, 10:45 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •