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Thread: Sugar 5.1.0 and Portal for Joomla!1.5.6

  1. #1
    nowasabi is offline Junior Member
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    Question Sugar 5.1.0 and Portal for Joomla!1.5.6

    Anybody out there who can tell me what I can do?
    ----------------------------------------------------------------------
    I tried com_sugarcases alpha v2 with my configuration. Installation was OK even if if says: the tables are already there (I ignored this).
    Both are running on localhost, PHP 5.2.5, Apache 2, MySQL 5.0.51a,
    I configured the Sugar Soap Location to http://localhost/sugar/soap.php, which I validated before and filled the user and the password field. anything else uncahnged.
    SOAP seems to be OK, but I get the following error when I press SugarCases in Joomla Admin :

    Connection Error

    Operation 'portal_login' is not defined in the WSDL for this service

    ClientOperation 'portal_login' is not defined in the WSDL for this serviceRequest :<?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://www.sugarcrm.com/sugarcrm" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:ns2="http://xml.apache.org/xml-soap" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1ortal_login><param0 xsi:type="ns2:Map"><item><key xsi:type="xsd:string">user_name</key><value xsi:type="xsd:string">admin</value></item><item><key xsi:type="xsd:string">password</key><value xsi:type="xsd:string">4614712ce06f64af5291592a9a47 bcbe</value></item><item><key xsi:type="xsd:string">version</key><value xsi:type="xsd:string">.01</value></item></param0><param1 xsi:type="xsd:string">portal</param1><param2 xsi:type="xsd:string">Joomla</param2></ns1ortal_login></SOAP-ENV:Body></SOAP-ENV:Envelope>
    Response :<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"
    xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/">
    <SOAP-ENV:Body><SOAP-ENV:Fault><faultcode xsi:type="xsd:string">Client</faultcode><faultactor xsi:type="xsd:string"></faultactor><faultstring xsi:type="xsd:string">Operation &apos;portal_login&apos; is not defined in the WSDL for this service</faultstring><detail xsi:type="xsd:string"></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>Connection Error

    Operation 'portal_get_module_fields' is not defined in the WSDL for this service

    ClientOperation 'portal_get_module_fields' is not defined in the WSDL for this serviceRequest :<?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://www.sugarcrm.com/sugarcrm" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1ortal_get_module_fields><param0 xsi:type="xsd:boolean">false</param0><param1 xsi:type="xsd:string">Cases</param1></ns1ortal_get_module_fields></SOAP-ENV:Body></SOAP-ENV:Envelope>
    Response :<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"
    xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/">
    <SOAP-ENV:Body><SOAP-ENV:Fault><faultcode xsi:type="xsd:string">Client</faultcode><faultactor xsi:type="xsd:string"></faultactor><faultstring xsi:type="xsd:string">Operation &apos;portal_get_module_fields&apos; is not defined in the WSDL for this service</faultstring><detail xsi:type="xsd:string"></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

    I am experienced with J!1.5 but am a newbie in SugarCRM
    Thanks for reading
    Wolfgang

  2. #2
    Dilip is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    Hi,

    Good Day.Greetings from CICOM

    CICOM - offers services for Sugar CRM community. We offer enhancement to Sugar CRM to best suits your business needs in real time.We can tailor the Sugar CRM according your requirement. Few of the services we provide.

    Customization in Sugar CRM
    New add ons module or product development for Sugar CRM
    Dedicated resources for your product development and maintenance

    Kindly feel free to email us your requirement specification, we will send you back with the understanding document. We look forward for an opportunity to work with. Thanks in advance.

    Thanks & Regards
    Dilip
    US & Canada, Ph No.: 917-546-9237
    Other countries, Ph No.: +91-44-24467048
    Mail To: sales@ciglobalsolutions.com
    " And whatever your expectation, we will work to exceed it "

  3. #3
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    You need to enable the Portal interface in Sugar. Unfortunately, Sugar took this out of the UI in the CE edition. To do this you'll need to set it in the database directly. Run this query against your database:

    update config
    set value = 1
    where category = 'portal' and name = 'on'

    You'll also need to create a portal user (used to connect Joomla and Sugar). Once you have created that user run a script to update the portal_only flag which has also been removed from the UI. Substitute your portal user's user name for {portal_user} below:

    update users
    set portal_only = 1
    where user_name = '{portal_user}'

  4. #4
    ckristianto is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    Hi,

    I successfully installed the component on joomla 1.5.7. But when I go for configuration I got this error:

    Parse error: syntax error, unexpected $end in D:\Inetpub\wwwroot\joomla15\components\com_sugarca ses\sugarcases.html.php on line 664

    Please help.

  5. #5
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    For now just turn off php notice errors in your php.ini and those will be ignored. I will look at cleaning that up in the future.

  6. #6
    ckristianto is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    After I turned off the display_error, now I got blank screen when I go to configuration.

  7. #7
    ggraubins is offline Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    I'm also experiencing an error with getting both the bugs & cases components to work. I'm running Joomla! 1.5.7 and enabled the legacy module. At first the installation was complaining about images/powered_by_sugarcrm.gif being non-existent. I copied it over from the SugarCRM CE directory. It installed correctly. Then I tried going into the configuration for each component and it displays a blank screen.

    Any news on if/when you'd be coming up with a newer version that's more compatible?

    BTW, the apache logs are spitting out:

    [Tue Nov 18 11:19:52 2008] [error] [client 192.168.1.101] PHP Parse error: syntax error, unexpected $end in /usr/local/apache2/htdocs/components/com_sugarcases/sugarcases.html.php on line 624, referer: http://XXXXXXXXX/administrator/index.php

    Thanks!

    -Gregg
    Last edited by ggraubins; 2008-11-18 at 04:21 PM. Reason: added log file info

  8. #8
    funcle is offline Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    Quote Originally Posted by ckristianto
    Hi,

    I successfully installed the component on joomla 1.5.7. But when I go for configuration I got this error:

    Parse error: syntax error, unexpected $end in D:\Inetpub\wwwroot\joomla15\components\com_sugarca ses\sugarcases.html.php on line 664

    Please help.

    I had this and I found it was caused by PHP opening tags missing 'PHP' part eg. <? instead of <?php in the file sugarcases.html.php look under function _renderTopNav($isHome=false) {

  9. #9
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    Nice find! I'll make sure to make those changes.

  10. #10
    ggraubins is offline Member
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    Default Re: Sugar 5.1.0 and Portal for Joomla!1.5.6

    Quote Originally Posted by funcle
    I had this and I found it was caused by PHP opening tags missing 'PHP' part eg. <? instead of <?php in the file sugarcases.html.php look under function _renderTopNav($isHome=false) {
    Beautiful! I found two occurences like that in the file. I totally overlooked that.

    Thanks for the insight!

    -Gregg

    [Edited...]

    This same problem exists in com_sugarbugs.

    There are also a TON of PHP Notices in the error_log for the web server. This might be because I'm running it in legacy mode under Joomla! v1.5?
    Last edited by ggraubins; 2008-11-19 at 02:39 PM. Reason: new findings

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