resource scheduling

[darylcrouse]

I'm hoping that someone at Sugar will take note of my offer again for a code and business logic contribution re: resource scheduling, profiling, time, mileage, billing, QuickBooks exporting.

I saw that Microsoft Dynamics CRM 3.0 now includes resource scheduling. I would love to see SugarCRM do it and do it better than them.

Daryl Crouse

• Resource Scheduling
  
• Resource Skills and Levels
  
• Resource Exceptions
  
• Resource Availability and Blocking of Days Off
  
• Customer Self Order Entry
  
• Client/Consumer Calendar Viewing
  
• Time, Mileage, Travel Time entry
  
• Document Repository Library related to each job
  
• Client and Consumer Profile
  
• Client and Consumer Feedback System with Reporting
  
• Operations Reporting including availability, skills matrix, feedback
  
• Operations broadcasting (e-mail) of order assignment to resources
  
• Resource confirmation of accepting assignment
  
• Two-tier assignment data display (i.e. before accepting the assignment basic information, after assignment full information)
  
• Automatic Mapquest directions link based on Service Location and Resource Location
  
• Automatic differential increase in billing based on time of day and urgent nature of the order
  
• Automated export to QuickBooks via Timesheets
  
• Automated export to QuickBooks via Invoices
  

[rps1984]

Definetly. We are considering building a custom module to manage all our resources (cars, cell phones, laptops, dekstops, PDAs, software, ect)

Any word if there are plans for this for future releases?

I would love to see sugar blow microsoft out of the water with the resource management.

Alex