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Thread: Blank Screen after install dutch language pack

  1. #1
    peterpontiac is offline Member
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    Default Blank Screen after install dutch language pack

    Hi,

    I installed the dutch language pack (Dutch Language Pack by Madcap 5.5.0GA b12). After installation I cannot login with the dutch language. The error given is:

    Fatal error: Cannot redeclare dlp_update() (previously declared in /home/vhosts/perfect-telecom.nl/subdomains/crm/httpdocs/custom/include/dutch/dutch_langpack_utils.php:26) in /home/vhosts/perfect-telecom.nl/subdomains/crm/httpdocs/custom/include/dutch/dutch_langpack_utils.php on line 35

    I searched the whole evening for a solution, but did not find any!!!

    Please help!

    Peter

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Blank Screen after install dutch language pack

    Did you install the dutch language pack over an existing language pack?

    Then you should follow the readme.txt:

    ================================================== ====================
    UPGRADING
    ================================================== ====================
    Remember to uninstall the old langauge files for SugarCRM will find it
    hard to replace your old translation. Log in using another language,
    uninstall Dutch Language Pack, delete the file and upload and install
    the new translation.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  3. #3
    peterpontiac is offline Member
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    Default Re: Blank Screen after install dutch language pack

    Thanks for the reply!!

    Nope.. it was a clean install, but I did it twice because the first failed

  4. #4
    peterpontiac is offline Member
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    Default Re: Blank Screen after install dutch language pack

    1. I followed the readme.txt and deleted all the nl files I could find and reinstalled, didn't work
    2. I tried a manual upload, didn't work

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Blank Screen after install dutch language pack

    Did you clear the cache before new installation?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Blank Screen after install dutch language pack

    OK,

    I did the same and got the same....



    Seems that the Dutch_Language_Pack_by_Madcap-5.5.0GA-b12.zip is no good solution for 5.5.0...
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  7. #7
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Blank Screen after install dutch language pack

    I found the problem.

    In the dutch language files there is a utils-file dutch_langpack_utils.php, which is included by

    include 'custom/include/dutch/dutch_langpack_utils.php';

    I changed all these includes to

    require_once 'custom/include/dutch/dutch_langpack_utils.php';

    A patched zip-file of the dutch language pack is attached.

    Before installation you should deinstall the GA-Version.
    Attached Files Attached Files
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  8. #8
    peterpontiac is offline Member
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    Default Re: Blank Screen after install dutch language pack

    Thanks Kuske,

    I will try this!

    Peter

  9. #9
    peterpontiac is offline Member
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    Default Re: Blank Screen after install dutch language pack

    Kuske,

    you are a Sugar hero for sure!!!

    It worked.. great job.. So now.. how do we get this fix to madcap?

    Thank you for your time and I wish you a very happy 2010

    Greetings, Peter

  10. #10
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Blank Screen after install dutch language pack

    I posted a message in sugarforge, I hope they'll read it.

    Best whishes back to you...
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


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