You guys have done a great job on the ability to add contacts and leads to a target list and then assign that to a campaign.

HOWEVER, as soon as the target list is created there is no more link back to the ORIGINAL Contact or Lead that the target list was created from.

For Telesales campaigns in particular this is a problem. While on a call you may want to take notes, update information, convert a Lead to a Contact, etc., but this can not be done because the ORIGINAL LINK back to the Contact or Lead record is not maintained in the Target List.

HELP!!! This should not be difficult to retain this and would take the Campaign tool to the next level. It would become VERY useful at that point.

We use Sugar mostly for capturing market intelligence, leads, and keeping in contact with our customer base. That ability to assign Contacts and Leads to the target list is useful but not so much if you can't directly edit the record as you are working it!

Please, please, please fix this quick?

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DOES SOMEONE HAVE A SHORT TERM CODING WORKAROUND FOR THIS? Some way to ensure that the record can be directly edited?

Bill Wood
R3Now Consulting
http://www.r3now.com