Email more than 10 contacts at a time

[bufke]

Currently when selecting multiple contacts and selecting email you cannot select more than 10. This makes sending out a quick email a nightmarish task. While it can be done in Campaigns, not every email is a campaign and this takes far too long to do.

I'm looking into changing the code myself to allow more but I'm not sure if this could lead to issues. What is the reasoning of a 10 email limit?

[gevita]

Hello,

I have the same problem and I would like to send an email to more than 10 contacts. Could you tell me how did you solve the problem? In which file should I change this option? What is the name of this parameter? Thank you very much in advance!

[kbrill]

This is feature request #39993, it was submitted around SugarCRM 6.0.2 or so. It has not been scheduled to be addressed as yet so I can't tell you when I think it will be fixed. If these are people you email over and over then the campaigns module could be used to send out emails to large lists of people. If this is an adhoc type of thing, campaigns might be too cumbersome and I think the only work-around I can think of in that case would be to export the list of people and then use that to create a list of email addresses and email them from your desktop instead.

[gevita]

OK. Thank you very much for your answer!

[mpoer@profilingsolutions.com]

That's an interesting point - why is this limitation here?

From jssource/src_files/include/javascript/sugar_3.js, lines 1886-1889

	if(selectedArray.length > 10) {
		alert(totalCountError);
		return;
	} // if

Very similar block earlier in the function, lines 1844-1847. It seems to me that this limitation is arbitrary and unnecessary, unless it's intended to prevent a general system meltdown (Mass-select 4000 records and attempt to form an email). I think that 10 is too limiting and shouldn't pose a problem, though.

I could modify it to 50 and also modify the minified compilation of these scripts if Sugar would take it via a GitHub pull request?

Alternatively, to the original poster and anyone else with this issue: you can send emails to as many recipients as you want if you go the Email module and Compose a new email, then select the recipients or type them out. I do understand that you don't have the same ability to Search for recipients this way.

[jmertic]

Yes, please do send in the fix and we can review it to have it included in an upcoming patch release.

Thanks!

[mpoer@profilingsolutions.com]

Code changed and committed to via github - I've added this commit to my existing pull request

[jmertic]

Thanks, will be reviewing and pulling in these fixes shortly.

[kbrill]

My GUESS on this is that the limit is in place not for the internal email program so much as for the External. You can set up SugarCRM to launch Outlook or Thunderbird or whatever and the way it does this is with a MAILTO link and I think you are limited to so many characters in that, so they set the limit to 10.

[mpoer@profilingsolutions.com]

I've created a fix for this and it's a part of my existing pull request. My fix makes the maximum number adjustable from the Admin->System Settings menu. The setting is stored in config.php/config_override.php.