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Thread: How to block email contacts to certain users?

  1. #1
    Neonetz-msangerman is offline Junior Member
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    Default How to block email contacts to certain users?

    Hello, I am setting up my Sugar CRM open source and while I was making some tests to see if the email feature was working correctly, I found out that even though I made all the proper restrictions to certain users, the can still have access to the full contact list. So my question or request is, is there anyway to solve my problem?

    Thank you,

    Michel San German

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: How to block email contacts to certain users?

    You'll need to defined what you mean by " I made all the proper restrictions to certain users."

    Using roles would allow you to limit who can see certain records and I am unaware of any bugs that would keep that feature from working correctly.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    Neonetz-msangerman is offline Junior Member
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    Default Re: How to block email contacts to certain users?

    Sorry I was not clear before, what I meant with all the proper restrictios was that I have actually made the role configuration and they have restrictions to contacts viewing, the user can only see contact information for their own assigned contacts, and this does work just fine inside the contacts tab. Nevertheless when serching for an Email adreess in the adress book, on the Email tab, it will display every contact that has an E-mail in the database despite the contacts are not assigned to the user. So I do believe this is a bug.

    Thank you again,

    Michel San German

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: How to block email contacts to certain users?

    Kind of sounds like it. I can't think of a reason why one should be allowed to e-mail a contact one can't access.

    You should log it to http://bugs.sugarcrm.com
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
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    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    terencelhl's Avatar
    terencelhl is offline Sugar Community Member
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    Smile Re: How to block email contacts to certain users?

    Quote Originally Posted by Neonetz-msangerman View Post
    Sorry I was not clear before, what I meant with all the proper restrictios was that I have actually made the role configuration and they have restrictions to contacts viewing, the user can only see contact information for their own assigned contacts, and this does work just fine inside the contacts tab. Nevertheless when serching for an Email adreess in the adress book, on the Email tab, it will display every contact that has an E-mail in the database despite the contacts are not assigned to the user. So I do believe this is a bug.

    Thank you again,

    Michel San German
    Hi Michel,

    I had the same and currently, Jason Eagger had restricted this in his latest SecuritySuite for CE users.

  6. #6
    rzhou is offline Sugar Team Member
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    Default Re: How to block email contacts to certain users?

    Hi Michel,

    This issue has been fixed in 5.5 beta1: http://www.sugarforge.org/frs/downlo...5.5.0beta1.zip. The fix is automatically carried to subsequent 5.5 releases, stay tuned for the next one: 5.5 beta2 coming out next week.

    Thanks,
    Ran

    Quote Originally Posted by Neonetz-msangerman View Post
    Sorry I was not clear before, what I meant with all the proper restrictios was that I have actually made the role configuration and they have restrictions to contacts viewing, the user can only see contact information for their own assigned contacts, and this does work just fine inside the contacts tab. Nevertheless when serching for an Email adreess in the adress book, on the Email tab, it will display every contact that has an E-mail in the database despite the contacts are not assigned to the user. So I do believe this is a bug.

    Thank you again,

    Michel San German

  7. #7
    analyst123 is offline Member
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    Default Re: How to block email contacts to certain users?

    hello
    i can't wait 5.5 release.
    it's very urgent for me to fix this issue.
    Could someone explain me what i have to change in the code ?
    tks a lot in advance.

    Sugar CRM 5.2f
    PHP5.0

  8. #8
    monicaDC is offline Sugar Community Member
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    Default Re: How to block email contacts to certain users?

    Does anyone know how to fix this in 5.2?? Please advise. Thanks.

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