I am new to SugarCRM but Ihave been using CRMs for a long time. SugarCRM has lots of great features but, or I'm failing to understand how to use it or it fails when to do real sales management.
From what I can see, there are tables for Prospects, Accounts and Leads.
What I would like to have is: a big table where exists information about companies (like the one of the accounts, plus some fields but these I can add them as custom). Then, I could do some work over this companies, selecting some to contact marking them as prospects. On these prospects I should be able to register contacts (phone, mails, fax , etc), create opportunities and related quotations and, if it goes well mark them as Accounts.
So, maybe there could be just one table for company information and : - or another field defining waht it it (undefined, prospect, account); - or another table linking the company ID.
Does this make sense or I am understanding the concept wrong ?