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Thread: Problemas ao cadastrar usuário

  1. #1
    alinekelly Guest

    Default Problemas ao cadastrar usuário

    Estou configurando o Sugar CRM CE, e com dois problemas

    1 - Tentei criar usuários, mas está dando erro

    2 - o problema é que não consigo saber o erro, pois nenhuma das mensagens de erro aparece direito, só uma janela sem texto nenhum, em anexo mando imagensName:  erro sugarcrm usuario.png
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  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: Problemas ao cadastrar usuário

    When do you get that error message? Directly when opening the view to create a new user or after doing a "save"?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.com
    http://www.devoteam.de

  3. #3
    alinekelly Guest

    Default Re: Problemas ao cadastrar usuário

    Quote Originally Posted by sts View Post
    When do you get that error message? Directly when opening the view to create a new user or after doing a "save"?
    after doing a "save"



  4. #4
    alinekelly Guest

    Default Re: Problemas ao cadastrar usuário

    Quote Originally Posted by sts View Post
    When do you get that error message? Directly when opening the view to create a new user or after doing a "save"?
    after doing a "save"

    TKS

  5. #5
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: Problemas ao cadastrar usuário

    Did you fill all required fields?

    Any error messages in log file?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.com
    http://www.devoteam.de

  6. #6
    alinekelly Guest

    Default Re: Problemas ao cadastrar usuário

    Quote Originally Posted by sts View Post
    Did you fill all required fields?

    Any error messages in log file?
    Yes, (User, Last Name, Status, e-mail)

    Message error: undefined

  7. #7
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Germany
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    Default Re: Problemas ao cadastrar usuário

    You could try to do the same test using English as language. Maybe there is a problem with a non-existing label in your Portugese language pack.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.com
    http://www.devoteam.de

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