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Thread: 客户反馈的问题

  1. #1
    langyan1022 is offline Junior Member
    Join Date
    Aug 2010
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    Default 客户反馈的问题

    请教各位一下,上级给下级安排的任务,上级要怎么看任务的反馈!

  2. #2
    xye
    xye is offline Sugar Team Member
    Join Date
    Jul 2008
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    Shanghai
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    95

    Default Re: 客户反馈的问题

    Quote Originally Posted by langyan1022 View Post
    请教各位一下,上级给下级安排的任务,上级要怎么看任务的反馈!
    1. assign给谁跟别人能不能查看没有直接关系, 查看记录靠的是team set
    2. 我猜想你说的反馈应该是客服人员在看到case后给客户回复邮件, 这些都是在活动或者历史里面显示的, 这些你都能看到。

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