creating a hook for bug tracker -> trac integration

[ccfc1986]

Hey All,

I am working on a small project to integrate our current SugarCRM (5.2.0.e - we cannot upgrade due to many customizations done to the system breaks upgrades - planning on a clean install and dump of data down the road) with Trac ticketing system.

My idea was to build a hook based on before_save and so I have done the following:

<?php
$hook_version = 1;
$hook_array = Array();
$hook_array['before_save'] = Array();
$hook_array['before_save'][] = Array(1, 'TracSync', 'custom/modules/Bugs/TracSync.php', bug_opened, bug_opened);
?>

This works for every time a 'submit' button is basically used within 'Bugs' module right? So with that being the case, I only want NEW bugs to perform this action (create a Trac ticket/bug). So i coded my TracSync.php to have this in it:

if ($bean->status == 'New' && $bean->fetched_row['Status'] == ''){
//perform actions
...
}

Is this the best way to go about doing this - and getting this 'on certain actions only' ability? Please let me know if there is another way that might be better.

Thank you in advance for your help.

[Angel]

If by 'new' you mean newly entered Bug records, this would be a better approach:

if (empty($bean->fetched_row['id']))

You are basically inspecting the ID column of the current record. It is only empty in situations where the record is being entered into Sugar for the first time.

[ccfc1986]

Thank you for the reply. I have run into another issue for a value that should be set and available within $bean (at least i would be lead to believe so).

I am trying to access the following variables:

                $platform = $bean->bug_platform_c;
                $module = $bean->bug_module_c;

But when i print out the $platform and $module both are blank. I have done a print_r($bean) and i don't see them listed anywhere in there. Is there something I am obviously missing here... are they available within a different variable or something - although i thought all parameters are based and stored in the $bean variable from the bug reporting form?

Thanks for your help and input again! Much appreciated!

[andopes]

Can you share the entire logic hook class?

Cheers

[Angel]

Thank you for the reply. I have run into another issue for a value that should be set and available within $bean (at least i would be lead to believe so).

I am trying to access the following variables:

                $platform = $bean->bug_platform_c;
                $module = $bean->bug_module_c;

But when i print out the $platform and $module both are blank. I have done a print_r($bean) and i don't see them listed anywhere in there. Is there something I am obviously missing here... are they available within a different variable or something - although i thought all parameters are based and stored in the $bean variable from the bug reporting form?

Thanks for your help and input again! Much appreciated!

Two things come to mind:

1. The field names are misspelled.

2. The hook was changed from before_save to after_save