Results 1 to 3 of 3

Thread: De-duplicating leads :"Database failure. Please refer to sugarcrm.log for details."

  1. #1
    Anmolshrusti Guest

    Thumbs up De-duplicating leads :"Database failure. Please refer to sugarcrm.log for details."

    I'm running Community Edition Version 6.4.4

    Getting an error when De-duplicating leads :

    "Database failure. Please refer to sugarcrm.log for details."

    When I look at the .log file, it appears to be a problem in the time settings?

    Anyone know how to fix this?

    My log file details,

    "Wed Jan 23 05:00:43 2013 [22086][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone America/Chicago. Please set date.timezone="America/Chicago" in php.ini!"

    With kind Regards,
    B.C.Rajkumar

  2. #2
    davidboris's Avatar
    davidboris is offline Sugar Community Member
    Join Date
    May 2010
    Posts
    1,525

    Default Re: De-duplicating leads :"Database failure. Please refer to sugarcrm.log for details

    Hello,

    Can you upload the sugarcrm.log or check if it has anything related with word leads?

    Quote Originally Posted by Anmolshrusti View Post
    I'm running Community Edition Version 6.4.4

    Getting an error when De-duplicating leads :

    "Database failure. Please refer to sugarcrm.log for details."

    When I look at the .log file, it appears to be a problem in the time settings?

    Anyone know how to fix this?

    My log file details,

    "Wed Jan 23 05:00:43 2013 [22086][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone America/Chicago. Please set date.timezone="America/Chicago" in php.ini!"

    With kind Regards,
    B.C.Rajkumar
    Web : http://www.urdhva-tech.com
    Twitter : @urdhvatech
    Email : contact@urdhva-tech.com
    Blog : Urdhva-Tech
    Skype : urdhvatech

    Our Premium Projects for SugarCRM:
    Premium theme for SugarCRM CE (Community Edition 6.5+ with 4 combinations, Black + Orange/Red/Green/Blue, bootstrap3 based)
    Duplicate detector to avoid duplicate data entry.
    Customer Self Service Portal for All Flavours.
    tagMe A complete tag management for SugarCRM.
    Meeting Map Reminder Meeting reminder with Gmap in Email

  3. #3
    enjayworld's Avatar
    enjayworld is offline Sugar Community Member
    Join Date
    Aug 2007
    Location
    Bhilad, Gujarat, India
    Posts
    16

    Default Re: De-duplicating leads :"Database failure. Please refer to sugarcrm.log for details

    Hello , Check your database parameter in sugarcrm config file.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 1
    Last Post: 2012-08-17, 12:02 AM
  2. database failure. please refer to sugarcrm.log for details
    By matthew.lingard@pickeringtest.com in forum Help
    Replies: 3
    Last Post: 2012-06-14, 09:44 PM
  3. Replies: 5
    Last Post: 2012-05-07, 10:40 PM
  4. Database failure. Please refer to sugarcrm.log for details.
    By roscopro in forum Installation and Upgrade Help
    Replies: 14
    Last Post: 2011-09-16, 05:54 PM
  5. Replies: 10
    Last Post: 2011-09-12, 12:01 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •