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Thread: How to send Email notifcation for case using logic hook

  1. #1
    learner_01 Guest

    Post How to send Email notifcation for case using logic hook

    hello everyone,
    i want to send email when i create case in SugarCRM version 6.4.5.
    The email automatically send to assigned user, but email not send to client on case created and i also want email send to admin.
    i tried logic hook for that, but that also doesn't help me.
    i have tried this following code which i have attached in attachment. but i don't know, that will work for my requirement or not.
    i also refereed angel's following blog but still i am confused can anyone help me?

    Angel's Blog: Simple SugarCRM Logic Hook Example
    Angel's Blog: SugarCRM Customization: Custom Workflow E-mails

    thank you in advance

    Learner_01
    Attached Files Attached Files

  2. #2
    learner_01 Guest

    Default Re: How to send Email notifcation for case using logic hook

    hello everyone,
    Do i need to modify the code? please let me know.
    thank u in advance.

    Learner_01

  3. #3
    ramendrasinghrathore@hotmail.com Guest

    Default Re: How to send Email notifcation for case using logic hook

    Please check the error and fix that first.

    There are error in coding so please check all and fix it.
    Logick_hook
    1.remove the space class name "email_notification" and function name send_msg.

    In email_notofication.php

    error in including XTemplate/Xtpl.php ..

    Here also some problems i found so please check warning ,errors and fix all of them.

  4. #4
    mahichhabra's Avatar
    mahichhabra is offline Sugar Community Member
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    Mohali
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    Default Re: How to send Email notifcation for case using logic hook

    Hello

    Just go to this forum
    Logic hook - send email

    May be you got some help

    Cheers!!!!!!!!!!!!!!!
    Thanks & Regards
    Mahi Chopra

  5. #5
    learner_01 Guest

    Default Re: How to send Email notifcation for case using logic hook

    thank you for your help.
    i tried to fix the error.
    thanks a lot

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