Problem in configuring Outbound Email Settings

[prabhanjan]

Hi,
I was trying to configure Outbound Email Settings to use Gmail SMTP server but was not able to do it .
These are the settings that I have given.

Outbound Email Settings

Mail transfer agent = SMTP
SMTP Server * = smtp.gmail.com
SMTP Port * = 465
Use SMTP Authentication? yes
SMTP Username * *****@gmail.com
SMTP Password * ********


I think the the problem is with 'ssl' .Gmail uses ssl and there is no option to enable ssl .

Please help

Thanks ,
Prabhanjan

[dnanet]

I'm in the same boat as you and need assistance.

Were you able to fix it?

[eykalman]

This thread might have already been dealt with in another location, but here is an answer that I have found

At the bottom of the Inbound Email Settings, there should be a box saying 'Show Advanced'. After clicking on this, there is an option displayed to use SSL.

Hope that this helps

[nvdp2002]

Im also not getting any luck with this. have you come across any solutions yet ?

[Mnf]

Hi all, i have similar problem trying to set parameters for outgoing mail, after setting email parameters and trying to save i have this error

Query Failed:UPDATE outbound_email SET id = 'f3230c7b-1a5a-d50a-4210-47b4230a4305', name = 'system', type = 'system', user_id = '1', mail_sendtype = 'sendmail', mail_smtpserver = '', mail_smtpport = '25', mail_smtpuser = '', mail_smtppass = '', mail_smtpauth_req = '', mail_smtpssl = '' WHERE id = 'f3230c7b-1a5a-d50a-4210-47b4230a4305'::MySQL error 1366: Incorrect integer value: '' for column 'mail_smtpauth_req' at row 1

Have this error whatever value i write...... and i leave mail_smtp_auth_req without any values
I'm working on a 5.0.b version just installed ...
Thanks.

[trixer]

Hi,
I was trying to configure Outbound Email Settings to use Gmail SMTP server but was not able to do it .
These are the settings that I have given.

Outbound Email Settings

Mail transfer agent = SMTP
SMTP Server * = smtp.gmail.com
SMTP Port * = 465
Use SMTP Authentication? yes
SMTP Username * *****@gmail.com
SMTP Password * ********


I think the the problem is with 'ssl' .Gmail uses ssl and there is no option to enable ssl .

Please help

Thanks ,
Prabhanjan

This thread might have already been dealt with in another location, but here is an answer that I have found

At the bottom of the Inbound Email Settings, there should be a box saying 'Show Advanced'. After clicking on this, there is an option displayed to use SSL.

Hope that this helps

I think the problem is that SugarCRM Email client is currently not supporting TLS encrypted SMTP authentication. I'm using Evolution email client on my laptop and having no problems sending mail through GMAIL's SMTP servers as long as I uses TLS. When I encountered the problem in Sugar, I tried changing SMTP aut to SSL in my Evolution client, and as I expected, it did not work. So I concluded in my non-scientific test that SugarCRM email client do not support TLS encrypted SMTP authentication and that I along with all others that uses GMAIL will not be able to take full advantage of "the sugar" at the moment.
My hop is that SugarCRM will address this problem as son as possible.

Regards
Trixer

[sgandhi]

HI All,
I am working on this issue. I will let you know once I have a fix.

Thanks
-Samir Gandhi

[sgandhi]

Hi All,
I just tried for SMTP using GMAIL and it works fine. You MUST check the check box "Use SSL when connecting" when you create an outgoing mail server for GMAIL otherwise it will not work.

If you look at the datatype of 'mail_smtpauth_req' its tinyint. If you run the MySQL dataabse in the strict mode then you will get this error. You can google it and you will see several people have reported issue with tinyint.

Thanks
-Samir Gandhi

[bmalik]

Samir,

What version were you using when you tested SMTP with Gmail?

[levous]

Be sure that extension=php_openssl.dll is enabled in your php.ini file. If you are on windows, you must restart iis