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Thread: Quick create account from inbound Email

  1. #1
    MisterSmith is offline Member
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    Jul 2009
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    Default Quick create account from inbound Email

    Ist ist possible to quick create an account from an email? When I click the quick create button the dropdown list only shows Bug, Case, Contact, Lead and Task.
    If it's possible how can I add Account to the list and bring up the corresponding form?
    Thanks for your help.

  2. #2
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    Default Re: Quick create account from inbound Email

    You can define additional module by adding them to the $QCModules array in a new file named custom/modules/Emails/metadata/qcmodulesdefs.php

  3. #3
    lars.blockken is offline Junior Member
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    Apr 2011
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    Default Re: Quick create account from inbound Email

    If I add an option to the file specified and perform a quick repair rebuild, the quick create pop-up doesn't work anymore. I tried with a custom module called CWH_Vehicles and Accounts, both of them brick the pop-up

    custom/modules/Emails/metadata/qcmodulesdefs.php
    PHP Code:
    <?php
    $QCModules 
    = array(
        
    'Bugs',
        
    'Cases',
        
    'Contacts',
        
    'Leads',
        
    'Tasks',
        
    'CWH_Vehicles'
    );
    ?>

  4. #4
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    Default Re: Quick create account from inbound Email

    Quote Originally Posted by lars.blockken View Post
    If I add an option to the file specified and perform a quick repair rebuild, the quick create pop-up doesn't work anymore. I tried with a custom module called CWH_Vehicles and Accounts, both of them brick the pop-up

    custom/modules/Emails/metadata/qcmodulesdefs.php
    PHP Code:
    <?php
    $QCModules 
    = array(
        
    'Bugs',
        
    'Cases',
        
    'Contacts',
        
    'Leads',
        
    'Tasks',
        
    'CWH_Vehicles'
    );
    ?>
    Which version of Sugar are you using?
    John Mertic
    Sugar Community Manager

  5. #5
    lars.blockken is offline Junior Member
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    Apr 2011
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    4

    Default Re: Quick create account from inbound Email

    I'm using SugarCRM 6.2.0 Pro

  6. #6
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    3,996

    Default Re: Quick create account from inbound Email

    Can you make sure the webserver user has full read access to custom/modules/Emails/metadata/qcmodulesdefs.php? I'm wondering if there is a permissions issue at play.
    John Mertic
    Sugar Community Manager

  7. #7
    lars.blockken is offline Junior Member
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    Apr 2011
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    Default Re: Quick create account from inbound Email

    Hello John,

    I checked the permissions. They were correct but I chmod'ed the file to 777 to be sure. After a quick repair rebuild the problem still exists

  8. #8
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    Default Re: Quick create account from inbound Email

    Can you add a bug for this at SugarCRM Bug Tracker | Open Source Business & Social CRM - SugarCRM I'm thinking there must be a product issue at play...
    John Mertic
    Sugar Community Manager

  9. #9
    lars.blockken is offline Junior Member
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    Default Re: Quick create account from inbound Email

    Last edited by lars.blockken; 2011-08-29 at 11:11 AM.

  10. #10
    makangus is offline Junior Member
    Join Date
    Feb 2012
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    4

    Default Re: Quick create account from inbound Email

    Try adding
    Code:
    'LBL_EMAIL_QC_ACCOUNTS' => 'Account',
    in /include/language/en_us.lang.php

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