We're proud to annouce the immediate availability of Sugar Suite v2.5. This release includes new features such as customizing the application without needing to write any code, a new RSS reader, portal functionality for turning Sugar into the single user interface for your business and much, much more.
The Sugar Team is excited to bring you the most feature-rich release yet. Not only have many new usability enhancements been added in this release, but a lot of work has gone on underneath the covers to make Sugar an easier to customize and far more scalable system.
Enjoy 2.5!
The Sugar Team
Key New Features
Home Module
Portal Module
- Each user can now modify the tab list.
- My Upcoming Appointments
- Now permits you to filter by today, tomorrow, this week, next week, this month and next month for greater flexibility in managing how you view your appointments.
- Now displays all open appointments prior to the filter date, not just those open appointments between today and the filter date. This prevents you from forgetting previous open appointments.
- The associated contact name and account name are now displayed when you mouse over the appointment name so that you don’t have to drill into each appointment to find this information.
- My Open Cases and My Assigned Bugs have been added to the screen layout.
- One of the best kept secrets in Sugar, the "Enter Business Card" shortcut has been added to the Shortcuts area. This feature allows users to enter a new Contact, Account, Opportunity and follow-up Meeting all in one screen.
- Add new tabs or individual user shortcuts to external web sites and applications. Allows you to create a single enterprise application.
Contacts Module
- Keep a your data clean with check for contact duplicates that now takes place when first creating a record – the same duplicate check that is performed when converting a lead or entering a business card.
Accounts Module
- As with contacts, keep your data clean with a check for account duplicates that now takes place when first creating an account - the same duplicate check that is performed when converting a lead or entering a business card. If a possible duplicate is found, you are taken to a Show Duplicates screen.
Activities Module
- When closing a task, meeting or call from the home tab, open activities sub-panel or activity list views, you are now taken to the edit view screen so that you can enter notes before saving. Allows you to quickly enter notes about the activity as you close it.
Dashboard
- A new charting engine that generates more attractive charts and supports Far East and Cyrillic character sets. This Flash-based plug-in is downloaded to the end user’s browser, allowing data to be populated as the user watches while simultaneously decreasing the server load.
RSS Module
- You can now receive and view news feeds (RSS and ATOM) in this new module. Each user can manage their own set of favorites to be displayed as My RSS News Feeds.
Bug Tracker Module
- To enhance the service management capabilities of the system, a software bug tracking module has been added, to manage the life cycle of software bug reports.
Simplified Customizations
- Customize fields in the application without directly modifying the source code. Fields can be added, modified, removed or reconfigured through a simple point-and-click administration tool.
- Modify dropdown values directly from the Admin screen.
- New configuration settings have been added to the system configuration file which can disable the Export capability for all users, or for all users except those with Administrator capability.
- You can now set your time and date display to new formats including day-month-year and 10:00am.
- You can set your time zone and have all record time stamps displayed in your local time.


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