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Thread: I can't change my forum email address

  1. #1
    glynne's Avatar
    glynne is offline Sugar Community Member
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    Default I can't change my forum email address

    Hi there

    I want top check, and possibly change, my forum email address as I am subscribed to a thread and not receiving emails whenever there is a post.

    When I click on "Edit Email and Password" on the forum Settings page, I get the following screen: Screenshot by Lightshot

    There isn't anywhere I can change my email address.

    Any suggestions?

    Cheers
    Glynne

  2. #2
    jmertic's Avatar
    jmertic is offline Sugar Community Manager
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    Default Re: I can't change my forum email address

    I'm checking with our team to figure out what the problem is. Sorry for the inconvenience...
    John Mertic
    Sugar Community Manager

  3. #3
    glynne's Avatar
    glynne is offline Sugar Community Member
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    Default Re: I can't change my forum email address

    Hi John

    Did you get my PM?

    I was asking if I had been banned?

    The reason is when I click on "Subscriptions" in my Settings page, I get the following message:

    You have been banned for the following reason:
    No reason was specified.

    Date the ban will be lifted: Never
    Also, I note that whenever I post, my replies have to be moderated. Is that normal for everyone else, or I have done something wrong to attract the wrath of an administrator?

    I have never done anything spammy, and at the moment I am in need of help with my migration project, and having 24 hour delays on my posts is very frustrating.

    Thanks for your help.

    Cheers
    Glynne

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