Reply to private message throws 403 error

**kuske** · 2008-06-12, 07:53 AM

Since this morning - 12th june 2008 - (middle europe) - I cannot answer to private messages any more in the forum.

Every time I try it I get a 403 error message

Forbidden

You don't have permission to access /forums/private.php on this server.

**kuske** · 2008-06-12, 08:03 AM

If there are any php-statements in the post I can't even reply to a thread ????

If ther is no php code in it I can reply.

Which new security item did you install yesterday?

**mikesolomon** · 2008-06-12, 08:06 AM

Originally Posted by kuske

If there are any php-statements in the post I can't even reply to a thread ????

If ther is no php code in it I can reply.

Which new security item did you install yesterday?

I got the same problem yesterday when I was trying to reply to threads

**clint** · 2008-06-12, 03:21 PM

We are working on this now. New mod_sec rules have gone into place and we have tightened down too much.

**clint** · 2008-06-12, 03:35 PM

What would be helpful is if you guys posted a file attachment to this thread with what you tried to post directly in the forums. That way our network admin can look it over and see how he needs to tweak our mod_sec rules.

Thanks!

**mikesolomon** · 2008-06-12, 03:38 PM

Originally Posted by clint

What would be helpful is if you guys posted a file attachment to this thread with what you tried to post directly in the forums. That way our network admin can look it over and see how he needs to tweak our mod_sec rules.

Thanks!

sorry I cant remember exactly what I was trying to post - I assumed it was a problem my end

**kuske** · 2008-06-12, 04:59 PM

I posted my code as a picture

**cbamber** · 2008-06-17, 07:52 AM

Hi,

We can't access any part of the sugarcrm website - everything returns a 403 forbidden error.
I have had to use another ISP to get through.

Interestingly enough the sugarcrm sites seems to reject our connections that are sent from NATted addresses via a transparent web proxy (worked prior to the 12th).
Connections not from the proxy and on a public address go through.

Can you guys please urgently look at this.

Thanks

**clint** · 2008-06-17, 08:58 AM

I'll have the network team look into it.

**eggsurplus** · 2008-06-17, 08:12 PM

Clint,

Attached is what I just replied with to Manoj's thread at http://www.sugarcrm.com/forums/showthread.php?t=34527.

Received this error:
Method Not Implemented

POST to /forums/newreply.php not supported.