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Thread: Create Sugar User Wiki On Main Page

  1. #1
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Default Create Sugar User Wiki On Main Page

    I would like to propose a Sugar User Wiki on the main page. I have found that many people end up trying to figure out how to use SugarCRM. I think a end user wiki that can expand the existing user documentation and get more indepth than the pdf manual gets into with tips.

    For example:
    A company has many branch offices and how do I link them to each other? How do I seperate contacts into these offices so I do not have a 1000 contact for one company?

    Answer:
    Use Accounts related to and create an account for each branch office and then relate the branch accounts to the corporate account. Add contacts to the approprate office.
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



  2. #2
    loriarce is offline Sugar Team Member
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    Default Re: Create Sugar User Wiki On Main Page

    Great suggestion! Right now we have a Power User section within the Support area of the Wiki. it does make sense to add a users section on the main page.

    Thanks for the input!

    Lori

  3. #3
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Create Sugar User Wiki On Main Page

    I added the End User Section to the Sugar Support Wiki. I also added A section End Users HOW-TO by Modules. Which breaks down the End User HOW-TO's by Sugar Modules With Version Notes like (Pro) for Proffessional. I am not sure what modules are included in the Enterprise but they should be added with (Ent) to the list as I do not have access to the enterprise modules that may not be in the Pro Version.

    I will be adding more HOW-TO's as I get time to add them based on my experience with End User questions about How do I do ...
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



  4. #4
    loriarce is offline Sugar Team Member
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    Default Re: Create Sugar User Wiki On Main Page

    Great work umeco! Thanks for the input and enthusiasm. I am excited to see the additions made to the SugarWiki each day by the community!

    Lori

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